Help & Support

Getting Started

Welcome to EveryDukan's Help & Support Center. Here you'll find everything you need to make the most of your shopping experience. If you can't find what you're looking for, our support team is always ready to help.

Frequently Asked Questions

Account Management

• How do I create an account? Sign up using your email address or continue with Google/Facebook
• How can I reset my password? Use the "Forgot Password" link on the login screen
• How do I update my profile? Go to Settings > Profile to update your information
• Can I have multiple accounts? We recommend maintaining just one account per user

Shopping Features

• How do deal alerts work? Set up preferences to receive notifications for deals you're interested in
• How can I save my favorite stores? Click the heart icon on any store page to save it
• Where do I find my saved deals? Access your saved items in the "Favorites" section
• How do I share deals with friends? Use the share button on any deal to send via messaging apps

Contact Support

Need additional help? Our support team is available:

• Email: contact.sushilpandey@gmail.com

App Troubleshooting

Common Issues and Solutions

• App Crashes: Clear cache and restart the app; ensure you have the latest version
• Login Problems: Check your internet connection and verify your credentials
• Missing Deals: Pull down to refresh the deals page for the latest updates
• Notification Issues: Check your device settings and ensure notifications are enabled

Feature Guides

Deal Alerts

Get notified about the best deals:

• Set up personalized alerts based on categories, brands, or price ranges
• Customize notification frequency to avoid alert fatigue
• Use location-based alerts to find deals near you
• Save searches to create automatic deal alerts

Price Tracking

Monitor prices for your favorite items:

• Add items to your price watch list for automatic tracking
• Set target prices to get notified when prices drop
• View price history graphs for informed buying decisions
• Compare prices across different stores

Security Tips

Keep your account secure:

• Use a strong, unique password for your account
• Enable two-factor authentication for additional security
• Never share your login credentials with others
• Log out when using shared devices

Feedback & Suggestions

Help us improve EveryDukan:

• Submit feature requests through the app's feedback form
• Report bugs or issues to our technical team
• Participate in our user research programs
• Rate us on the App Store or Play Store

Business Partnerships

For business inquiries and partnerships:

• Email: partnerships@everydukan.com
• Visit our Business Portal: business.everydukan.com
• Schedule a demo: calendly.com/everydukan-demo

Legal Resources

Important legal information:

• Terms of Service
• Privacy Policy
• Return Policy
• Community Guidelines